Chick-fil-A Backstage Tour — Atlanta, Georgia

Discover the Chick-fil-A Backstage Tour at the Support Center

Take a behind-the-scenes look at one of America’s best-known fast-food groups with the Chick-fil-A Backstage Tour. Set at the company’s Support Center near Atlanta, this guided, storytelling-style tour explores the origins, values, people, and culture behind the brand — offering fans and curious visitors alike a chance to walk through history, see founder memorabilia, and learn how the business grew from humble beginnings to a national icon.
Why it’s special: You get access to founder S. Truett Cathy’s office, vintage memorabilia, the company’s history museum and classic-car collection, and insights into how Chick-fil-A stays true to its roots while operating at scale.

History/Story of Chick-fil-A Backstage Tour

The Backstage Tour centers on the life and legacy of S. Truett Cathy, who started the original diner that evolved into Chick-fil-A. Through old photographs, historical artifacts, and storytelling, visitors follow the brand’s evolution from a small Southern eatery to a nationwide fast-food chain. The tour is run at the Chick-fil-A Support Center — the corporate headquarters — offering an authentic, behind-the-scenes look at corporate culture, founding stories, and how core values shaped a global brand.

What You’ll See & Do at Chick-fil-A Backstage Tour

• Visit Truett Cathy’s original office and see personal items linked to the brand’s history

• Explore the history museum detailing the early years, growth, and milestones of Chick-fil-A

• View founder-era memorabilia including the classic car collection

• Learn how the iconic chicken sandwich was developed and how the company expanded across the U.S.

• Hear stories about the brand’s philosophy, growth, challenges, and the culture that defines Chick-fil-A

• (On “Deluxe” tours) Visit the innovation center to see modern-day recipe development, packaging, and corporate processes

Visiting Information for Chick-fil-A Backstage Tour

Hands-On Elements

Guests walk through history: from personal artifacts to vintage memorabilia and historic documents. While the tour is mostly observational, you’ll step into recreated or preserved spaces from the company’s early days and compare how things have changed — a tangible way to connect past and present.

Photo/Video Policy

Photography is generally allowed, though certain restricted zones may limit photo or video for privacy or security reasons. Visitors are expected to respect posted guidelines and instructions from tour staff.

Souvenirs & Extras

• A small museum store offering Chick-fil-A memorabilia and branded gifts

• A souvenir card or collectible to commemorate the tour (varies by tour type)

• Light snacks/refreshments or vouchers after tour (depending on tour package)

• Guided group photos with Chick-fil-A mascots or brand-themed displays (on select tours)

Practical Info

Tours are held at the Chick-fil-A Support Center located at 5200 Buffington Road, Atlanta, GA 30349. Parking is included as part of the tour. Participants should arrive early to check in at security and receive a parking pass. The tour involves walking roughly 1–2 miles across the campus and amenities. Closed-toe shoes and comfortable clothes are recommended.

Pricing of Chick-fil-A Backstage Tour

• Original Tour (60 minutes): US $10 per person

• Deluxe Tour (~90 minutes): ~ US $20 per person

• Group bookings (50+ or 100+ guests): Special registration required; pricing varies depending on group size

Nearby Chick-fil-A Backstage Tour

• Hartsfield–Jackson Atlanta International Airport (a short drive away)

• Atlanta suburbs and nearby hotel zones — convenient for visitors

• Local dining and accommodations close to the Support Center

FAQs of Chick-fil-A Backstage Tour

Do I need to book in advance?

Yes — all tours require online pre-registration and payment at the time of booking. Tickets are non-refundable; changes to date or guest count must be submitted online by noon the day before your tour.

Is the tour good for families or kids?

Yes. Children over age 6 are welcome. Many families take the tour together — the storytelling format and brand history tend to engage both kids and adults.

How long does the tour take and how much walking is involved?

Original tours last about 60 minutes; Deluxe tours about 90 minutes. Expect to walk approximately 1–2 miles across the corporate campus during the tour.

Do I get to sample Chick-fil-A food?

No. While on tour, you are not in a restaurant environment and no food samples are guaranteed. The focus is on history, culture, and brand heritage.

Is there a gift shop or souvenir included?

Yes. There’s a small store on site offering Chick-fil-A branded merchandise. Many tours also include a small keepsake or commemorative item.