Discover the Amazon Fulfillment Center Tour in Texas

Amazon’s SAT2 Fulfillment Center in San Marcos is a high-tech, robotics-enabled warehouse that processes millions of items each week for customers across Texas and the South. This guided walking tour allows visitors to see firsthand how Amazon stores products, picks customer orders, packs shipments, and prepares them for rapid delivery.
Why it’s special: SAT2 features Amazon Robotics and large-scale automation, offering one of Central Texas’s most impressive modern industrial experiences.

History/Story of Amazon SAT2

Located between Austin and San Antonio, SAT2 supports one of the fastest-growing regions in the United States. As part of Amazon’s robotics-generation warehouse network, the facility uses autonomous robots, advanced sorting systems, and real-time inventory tracking to streamline operations and improve delivery times throughout Texas and neighboring states.

What You’ll See & Do

• Walk through multi-level warehouse floors with an Amazon guide

• Watch Amazon Robotics units carry entire shelving pods to picking stations

• Observe scanning, sorting, labeling, and packing operations

• View high-speed conveyor belts moving thousands of packages per hour

• Learn how Amazon tracks millions of SKUs using advanced software

• Explore robotics fields from elevated walkways

• Ask questions during a live Q&A with Amazon tour ambassadors

Visiting Information

Hands-On Elements

Visitors observe demonstrations of packaging materials, barcode scanners, and workflow stages to understand each step of the fulfillment lifecycle.

Photo/Video Policy

Photography and video are strictly prohibited inside the facility.

Souvenirs & Extras

• Amazon stickers or keepsakes (occasionally provided)

• STEM and logistics career information

• Optional Q&A at the end of the tour

Practical Info

Closed-toe, flat shoes are required. Adults must show valid ID. Tours involve 1–2 miles of walking along warehouse aisles, stairways, and elevated walkways. The experience lasts 60–90 minutes.

Pricing

• Tour Admission: Free

• Group/School Tours: Free with reservation

Nearby

• Texas State University

• San Marcos Premium Outlets

• Downtown San Marcos

• Austin (35 minutes north)

• San Antonio (45 minutes south)

FAQs

Do I need to reserve a tour?

Yes — reservations must be made online in advance.

Are children allowed?

Yes — children 6 and older may attend with an adult.

Will I see robotics?

Yes — SAT2 uses Amazon Robotics extensively for inventory transport.

Can I take photos inside?

No — photography and filming are prohibited.

Is a lot of walking involved?

Yes — expect significant walking and standing.