Discover the Amazon Fulfillment Center Tour in Washington

Amazon’s PAE2 Fulfillment Center in Arlington is a large, robotics-powered warehouse where automated systems and human associates collaborate to process millions of orders for the Pacific Northwest. This guided tour gives visitors a behind-the-scenes look at Amazon’s advanced fulfillment operations, including inventory management, picking, packing, and outbound shipping.
Why it’s special: PAE2 features Amazon Robotics technology and cutting-edge logistics automation, making it one of Washington’s most sophisticated industrial tours.

History/Story of Amazon PAE2

Located north of Seattle near major transportation corridors, PAE2 supports fast shipping to Washington, Oregon, Idaho, Alaska, and British Columbia. As part of Amazon’s robotics-generation network, the facility integrates autonomous robots, real-time software tracking, and complex conveyor systems to support high-volume order fulfillment.

What You’ll See & Do

• Walk through multi-level warehouse operations with a trained Amazon guide

• Watch Amazon Robotics units transport shelving pods to picking stations

• Observe scanning, sorting, labeling, and packing processes

• Learn how Amazon manages millions of SKUs with advanced software

• View high-speed conveyor belts moving packages to outbound docks

• Explore elevated walkways overlooking robotics fields

• Participate in a Q&A session with Amazon tour ambassadors

Visiting Information

Hands-On Elements

Tours include demonstrations of packaging materials, barcode scanners, and workflow explanations to help visitors understand each stage of the fulfillment lifecycle.

Photo/Video Policy

Photography and video recording are strictly prohibited inside the facility.

Souvenirs & Extras

• Amazon stickers or small keepsakes (sometimes provided)

• Informational materials about STEM and logistics careers

• Optional Q&A at the end of the tour

Practical Info

Visitors must wear closed-toe, flat shoes. A valid ID is required for adults. Tours include 1–2 miles of walking on concrete surfaces, stairways, and elevated walkways. Most tours last 60–90 minutes.

Pricing

• Tour Admission: Free

• School/Group Tours: Free with advance reservation

Nearby

• Smokey Point shopping & dining

• Arlington Municipal Airport

• Seattle Premium Outlets (Marysville)

• Downtown Everett (20 minutes south)

• Mountain Loop Highway recreation areas

FAQs

Do I need to book ahead?

Yes — all Amazon tours must be reserved online in advance.

Are children permitted?

Yes — children 6 and older may join with an adult.

Will I see Amazon’s robots?

Yes — PAE2 uses Amazon Robotics extensively for inventory transport.

Can I take photos inside?

No — photography and video are not allowed.

How much walking is there?

Expect substantial walking and standing throughout the warehouse.