Discover the Amazon Fulfillment Center Tour in Washington

Amazon’s BFI4 Fulfillment Center in Kent is a major robotics-enabled warehouse serving Seattle and the broader Pacific Northwest. This guided tour gives visitors an inside look at how Amazon stores inventory, picks customer orders, packs shipments, and prepares millions of packages for rapid delivery.
Why it’s special: BFI4 features extensive Amazon Robotics systems and multi-level automation, making it one of the most advanced fulfillment centers in the Seattle metro region.

History/Story of Amazon BFI4

Located in the Kent Valley — one of the busiest logistics corridors on the West Coast — BFI4 supports high-volume shipping across Washington, Oregon, Idaho, and Alaska. As part of Amazon’s next-generation robotics network, the facility integrates autonomous robots, advanced conveyor systems, and real-time inventory management.

What You’ll See & Do

• Take a guided tour through multi-story warehouse operations

• Watch Amazon Robotics units transport inventory pods across the floor

• Observe scanning, picking, sorting, packing, and labeling systems

• Learn how Amazon uses software and automation to manage millions of SKUs

• View high-speed conveyor belts feeding outbound shipping lines

• Explore elevated walkways overlooking robotics fields and work zones

• Ask questions during a live Q&A with Amazon tour ambassadors

Visiting Information

Hands-On Elements

Visitors can examine packaging materials, barcode scanners, and workflow demos presented by guides. The tour is primarily observational but highly educational.

Photo/Video Policy

Photography and video recording are strictly prohibited inside the warehouse.

Souvenirs & Extras

• Amazon stickers or small keepsakes (occasionally provided)

• STEM and logistics education materials

• Q&A session at the end of the tour

Practical Info

Closed-toe, flat shoes are required. Adults must present valid ID. Expect 1–2 miles of walking on concrete floors, stairs, and elevated platforms. Tours last 60–90 minutes and begin promptly at the scheduled time.

Pricing

• Tour Admission: Free

• School & Group Tours: Free with reservation

Nearby

• Kent Station shopping & dining

• ShoWare Center

• Westfield Southcenter Mall

• Sea-Tac International Airport (10–15 minutes away)

• Downtown Seattle (25 minutes north)

FAQs

Do I need a reservation?

Yes — all tours require advance online booking.

Are children allowed?

Yes — children 6+ may join with an adult.

Will I see robots?

Yes — BFI4 uses Amazon Robotics extensively.

Can I take photos inside?

No — photography and filming are prohibited.

How much walking is required?

Expect significant walking and standing throughout the visit.