Discover the Amazon Fulfillment Center Tour in Tennessee

Amazon’s MQY1 Fulfillment Center in Mt. Juliet is a large, robotics-powered warehouse where automated systems and associates work together to process millions of orders. This guided tour provides a behind-the-scenes look at how Amazon stores inventory, picks products, packs shipments, and moves packages across the Southeast.
Why it’s special: MQY1 features Amazon Robotics and multi-level automation, making it one of Tennessee’s most advanced and impressive industrial tour experiences.

History/Story of Amazon MQY1

Opened as part of Amazon’s rapid Southeast expansion, MQY1 supports the high-volume shipping demands of Nashville, Memphis, Knoxville, and surrounding states. Located just outside Nashville, the facility leverages Amazon’s robotics network to increase speed, accuracy, and capacity across regional distribution channels.

What You’ll See & Do

• Walk through multiple warehouse levels on a guided tour

• Watch Amazon Robotics units moving inventory pods with precision

• Observe real-time scanning, sorting, picking, and packing processes

• Learn about Amazon’s sophisticated inventory tracking and workflow software

• See high-speed conveyor belts and automated outbound shipping lines

• Explore elevated walkways overlooking the robotics fields

• Ask questions during an interactive Q&A with Amazon tour ambassadors

Visiting Information

Hands-On Elements

While observational, the tour includes packaging demonstrations, scanning examples, and workflow explanations illustrating each stage of Amazon’s fulfillment cycle.

Photo/Video Policy

Photography and video recording are strictly prohibited inside all Amazon fulfillment centers.

Souvenirs & Extras

• Amazon stickers or small giveaways (occasionally provided)

• STEM education & logistics career materials

• End-of-tour Q&A session

Practical Info

Closed-toe, flat shoes are mandatory. Adults must show valid ID. Expect 1–2 miles of walking through large warehouse aisles, stairways, and elevated catwalks. Tours last approximately 60–90 minutes and begin promptly.

Pricing

• Tour Admission: Free

• School & Group Tours: Free with reservation

Nearby

• Providence Marketplace

• Downtown Nashville (25 minutes west)

• Long Hunter State Park

• Lebanon restaurants and shopping

FAQs

Do I need a reservation?

Yes — advance booking is required to participate.

Are children allowed?

Yes — children 6+ may attend with an adult.

Are robots visible on the tour?

Yes — MQY1 uses Amazon Robotics extensively for inventory transport.

Can I take photos inside?

No — photography and video are prohibited.

How much walking is involved?

Expect extensive walking and standing throughout the visit.