Discover the Amazon Fulfillment Center Tour in New Jersey

Amazon’s LGA9 Fulfillment Center in Edison is a robotics-powered facility where thousands of products are processed every hour through a combination of automation, advanced logistics software, and skilled Amazon associates. This guided tour offers a rare behind-the-scenes look at how Amazon fulfills orders for millions of customers across the Northeast.
Why it’s special: Edison’s LGA9 facility features large-scale Amazon Robotics technology, giving visitors an up-close look at the future of automated warehousing.

History/Story of Amazon LGA9 (Edison)

Built to strengthen Amazon’s rapid-delivery network across New Jersey, New York, and Pennsylvania, LGA9 in Edison is strategically located along major transportation corridors. The facility is part of Amazon’s robotics-enabled fulfillment generation, designed for maximum efficiency and fast regional distribution.

What You’ll See & Do

• Walk through multi-level warehouse operations with a trained tour guide

• Watch Amazon Robotics units move inventory pods across active work areas

• Observe real-time scanning, sorting, picking, and packing processes

• Explore high-speed conveyor systems and labeling lines

• Learn how Amazon tracks millions of SKUs using advanced data systems

• View robotics fields from elevated walkways

• Ask questions during an interactive Q&A with Amazon ambassadors

Visiting Information

Hands-On Elements

Tours are primarily observational, but guides demonstrate packaging materials, scanning tools, and workflow steps to help visitors understand Amazon’s fulfillment lifecycle.

Photo/Video Policy

Photography and video recording are strictly prohibited within the fulfillment center.

Souvenirs & Extras

• Amazon stickers or take-home items (occasionally provided)

• STEM and logistics educational materials

• Tour-end Q&A session

Practical Info

Visitors must wear closed-toe, flat shoes. Adults must present valid ID. Expect 1–2 miles of walking on concrete floors, stairs, and elevated walkways. A typical tour lasts 60–90 minutes.

Pricing

• Tour Admission: Free

• School/Group Tours: Free with reservation

Nearby

• Menlo Park Mall

• Rutgers University (New Brunswick)

• Edison Township parks and restaurants

• Raritan Center business district

FAQs

Do I need a reservation?

Yes — all Amazon tours require advance online booking.

Are children allowed?

Yes — ages 6+ may participate with an adult.

Will I see robots?

Yes — Edison LGA9 uses Amazon Robotics throughout its inventory floors.

Can I take photos?

No — photography and filming are not allowed inside.

Is the tour physically demanding?

Expect extensive walking and standing.