Discover the Amazon Fulfillment Center Tour in Minnesota

Amazon’s MSP1 Fulfillment Center in Shakopee is one of the Midwest’s most advanced robotics-enabled warehouses. This guided tour gives visitors an inside look at how Amazon receives, stores, picks, packs, and ships millions of products with astonishing efficiency — powered by automation, data systems, and dedicated associates.
Why it’s special: MSP1 combines robotics, multi-level storage, and high-speed sorting systems, offering one of Minnesota’s best high-tech industrial tour experiences.

History/Story of Amazon MSP1

Designed to handle rapid shipping demands across Minnesota, the Dakotas, Iowa, and Wisconsin, MSP1 is a key hub in Amazon’s northern U.S. fulfillment network. The facility showcases Amazon’s robotics ecosystem, using autonomous units to move entire shelves of goods while human workers perform precision tasks.

What You’ll See & Do

• Walk through multiple floors of active warehouse operations

• Watch Amazon Robotics units transporting inventory pods

• Observe scanning stations, picking and sorting processes, and packing lines

• Learn how Amazon organizes tens of millions of products using advanced software

• See outbound conveyor systems preparing packages for regional shipping

• View robotics fields from elevated walkways

• Participate in interactive Q&A with experienced tour leaders

Visiting Information

Hands-On Elements

While observational, the tour includes demonstrations of packaging materials and scanning tools, plus explanations of each fulfillment stage.

Photo/Video Policy

Photography and video recording are strictly prohibited anywhere inside the fulfillment center.

Souvenirs & Extras

• Amazon-branded stickers or pins (occasionally provided)

• STEM and logistics educational materials

• Q&A with Amazon tour ambassadors

Practical Info

Guests must wear closed-toe, flat shoes. Adults must show valid government ID. Expect 1–2 miles of walking on concrete floors, stairways, and elevated catwalks. The tour lasts 60–90 minutes.

Pricing

• Tour Admission: Free

• School/Group Tours: Free with advance reservation

Nearby

• Valleyfair Amusement Park

• Canterbury Park

• Shakopee shopping and dining

• Minneapolis–St. Paul attractions (20–30 minutes away)

FAQs

Is a reservation required?

Yes — all tours must be booked online in advance.

What ages are allowed?

Children 6 and older are permitted with an adult.

Will I see robots?

Yes — MSP1 uses extensive Amazon Robotics systems visible from multiple vantage points.

How much walking is involved?

Tours involve substantial walking and standing; comfortable shoes are recommended.

Can I bring my phone?

Phones may be carried but not used for photography or video.