Discover the Amazon Fulfillment Center Tour in North Carolina

Amazon’s CLT4 Fulfillment Center in Charlotte is a large, robotics-enabled warehouse where humans and automated systems work together to move millions of items daily. This guided tour offers a behind-the-scenes look at Amazon’s inventory storage, picking, packing, and shipping processes that power fast deliveries across the Carolinas.
Why it’s special: CLT4 showcases advanced Amazon Robotics and multi-level automation, making it one of Charlotte’s most impressive industrial experiences.

History/Story of Amazon CLT4

Built to support rapid growth in the Southeast, CLT4 serves customers across North Carolina, South Carolina, Georgia, and Virginia. Strategically located near Charlotte Douglas International Airport and major interstate routes, the facility is part of Amazon’s next-generation robotics network designed to increase fulfillment speed and accuracy at massive scale.

What You’ll See & Do

• Walk through multi-level warehouse floors with a trained tour guide

• Watch Amazon Robotics units transport shelves filled with inventory

• Observe real-time scanning, sorting, picking, and packing operations

• Learn how Amazon coordinates millions of SKUs using advanced logistics software

• See high-speed conveyor belts moving packages to outbound docks

• View robotics fields from elevated walkways

• Participate in a Q&A session with Amazon ambassadors

Visiting Information

Hands-On Elements

Tours include demonstrations of packaging materials, barcode scanners, and workflow explanations to help visitors understand each step of order fulfillment.

Photo/Video Policy

Photography and video recording are strictly prohibited inside the warehouse.

Souvenirs & Extras

• Amazon stickers or pins (occasionally offered)

• STEM education and logistics career materials

• Optional Q&A session

Practical Info

Visitors must wear closed-toe, flat shoes. Adults must bring valid ID. Expect 1–2 miles of walking across concrete floors, stairways, and elevated catwalks. Tours last 60–90 minutes and require timely arrival.

Pricing

• Tour Admission: Free

• Group/School Tours: Free with advance reservation

Nearby

• Charlotte Douglas International Airport

• U.S. National Whitewater Center

• Uptown Charlotte museums, dining & attractions

• Belmont Abbey & Catawba River recreation

FAQs

Do I need to reserve a tour spot?

Yes — all Amazon tours require advance online booking.

Are kids allowed?

Children 6+ may attend with an accompanying adult.

Will I see robots during the tour?

Yes — CLT4 uses Amazon Robotics extensively.

Can I take photos?

No — cameras and photo-taking are not permitted.

How much walking is involved?

Expect significant walking and standing throughout the visit.