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Discover the Amazon Fulfillment Center Tour in North Carolina
Amazon’s CLT4 Fulfillment Center in Charlotte is a large, robotics-enabled warehouse where humans and automated systems work together to move millions of items daily. This guided tour offers a behind-the-scenes look at Amazon’s inventory storage, picking, packing, and shipping processes that power fast deliveries across the Carolinas.
Why it’s special: CLT4 showcases advanced Amazon Robotics and multi-level automation, making it one of Charlotte’s most impressive industrial experiences.
History/Story of Amazon CLT4
Built to support rapid growth in the Southeast, CLT4 serves customers across North Carolina, South Carolina, Georgia, and Virginia. Strategically located near Charlotte Douglas International Airport and major interstate routes, the facility is part of Amazon’s next-generation robotics network designed to increase fulfillment speed and accuracy at massive scale.
What You’ll See & Do
Walk through multi-level warehouse floors with a trained tour guide
Watch Amazon Robotics units transport shelves filled with inventory
Observe real-time scanning, sorting, picking, and packing operations
Learn how Amazon coordinates millions of SKUs using advanced logistics software
See high-speed conveyor belts moving packages to outbound docks
View robotics fields from elevated walkways
Participate in a Q&A session with Amazon ambassadors
Visiting Information
Hands-On Elements
Tours include demonstrations of packaging materials, barcode scanners, and workflow explanations to help visitors understand each step of order fulfillment.
Photo/Video Policy
Photography and video recording are strictly prohibited inside the warehouse.
Souvenirs & Extras
Amazon stickers or pins (occasionally offered)
STEM education and logistics career materials
Optional Q&A session
Practical Info
Visitors must wear closed-toe, flat shoes. Adults must bring valid ID. Expect 1–2 miles of walking across concrete floors, stairways, and elevated catwalks. Tours last 60–90 minutes and require timely arrival.
Pricing
Tour Admission: Free
Group/School Tours: Free with advance reservation
Nearby
Charlotte Douglas International Airport
U.S. National Whitewater Center
Uptown Charlotte museums, dining & attractions
Belmont Abbey & Catawba River recreation
FAQs
Do I need to reserve a tour spot?
Yes — all Amazon tours require advance online booking.
Are kids allowed?
Children 6+ may attend with an accompanying adult.
Will I see robots during the tour?
Yes — CLT4 uses Amazon Robotics extensively.
Can I take photos?
No — cameras and photo-taking are not permitted.
How much walking is involved?
Expect significant walking and standing throughout the visit.
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