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Discover the Amazon Fulfillment Center Tour in New Mexico
Amazon’s ABQ1 Fulfillment Center in Albuquerque is a modern, robotics-equipped warehouse where millions of products move through the fulfillment pipeline with astonishing speed. This guided walking tour gives visitors a behind-the-scenes look at how Amazon stores, picks, packs, and ships items throughout the Southwest.
Why it’s special: ABQ1 features Amazon Robotics technology and multi-level automation, offering a rare, high-tech industrial experience in New Mexico.
History/Story of Amazon ABQ1
ABQ1 opened as part of Amazon’s expansion into the Southwest to support customers across New Mexico, Texas, Arizona, and Colorado. Strategically located near major highways and Albuquerque’s distribution network, the facility uses robotics-driven workflows and advanced software to optimize accuracy and delivery times.
What You’ll See & Do
Take a guided walk through active warehouse floors
Watch Amazon Robotics units move inventory pods to picking stations
Observe scanning, sorting, labeling, and packing lines
Learn how Amazon organizes and tracks massive volumes of products
Explore elevated walkways with views of the robotics field
Discover how ABQ1 prepares thousands of outbound packages daily
Participate in an interactive Q&A with Amazon tour ambassadors
Visiting Information
Hands-On Elements
The tour is primarily observational but includes demonstrations of packaging, scanning tools, and workflow explanations that illustrate each stage of the fulfillment process.
Photo/Video Policy
Photography and video are strictly prohibited inside the building.
Souvenirs & Extras
Amazon-branded stickers or small giveaways (occasionally provided)
Informational materials on automation and logistics careers
Q&A session at the end of the tour
Practical Info
Closed-toe, flat shoes are required. Adult visitors must present valid ID. Expect 1–2 miles of walking on concrete floors, stairs, and elevated walkways. Tours last approximately 60–90 minutes and begin promptly at scheduled times.
Pricing
Tour Admission: Free
Group/School Tours: Free with advance reservation
Nearby
Petroglyph National Monument
Cottonwood Mall
Albuquerque Old Town
Rio Rancho dining and shopping areas
FAQs
Do I need a reservation?
Yes — tours must be booked ahead of time through Amazon’s website.
Are children allowed?
Yes — children 6 years and older may participate with an adult.
Will I see robots in action?
Yes — ABQ1 uses Amazon Robotics extensively for inventory movement.
Can I bring my phone?
Phones may be carried but not used for photos or videos.
How much walking is required?
Expect moderate to extensive walking and standing during the tour.
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