Discover the Amazon Fulfillment Center Tour in California

Amazon’s OAK4 Fulfillment Center in Tracy is a massive, high-tech logistics hub where cutting-edge robotics and human expertise come together to process millions of orders. Visitors witness the full lifecycle of an Amazon package — from inventory storage and product picking to packing, labeling, and outbound shipping.
Why it’s special: OAK4 is a next-generation robotics-enabled facility, offering one of the most impressive behind-the-scenes views of large-scale automation in the U.S.

History/Story of Amazon OAK4

Strategically located in California’s Central Valley, OAK4 supports rapid delivery throughout Northern California, the Bay Area, and the West Coast. The facility is part of Amazon’s expansion into ultra-efficient robotic warehouses designed to increase speed, accuracy, and sustainability across its fulfillment network.

What You’ll See & Do

• Walk through multi-level warehouse floors on a guided tour

• Watch Autonomous Mobile Robots (AMRs) move inventory pods across the floor

• Observe picking stations, sorting systems, and packing operations

• See real-time scanning, weighting, labeling, and quality-control technology

• Learn how Amazon coordinates millions of products with its inventory systems

• Explore viewing platforms overlooking the robotics field

• Engage with expert tour guides who explain each operational step

Visiting Information

Hands-On Elements

The tour is observational, but guides demonstrate packaging examples, show how scanners work, and answer detailed questions about robotics, engineering, and workflow.

Photo/Video Policy

Photography and video recording are strictly prohibited inside Amazon facilities. Personal phones must stay in pockets or bags during the tour.

Souvenirs & Extras

• Amazon stickers and small giveaways (occasionally provided)

• Educational handouts about robotics and STEM careers

• Q&A with tour ambassadors

Practical Info

A valid government ID is required for adult visitors. Closed-toe, flat shoes are mandatory. Tours involve 1–2 miles of walking across concrete floors, stairs, and elevated walkways. Tours typically last 60–90 minutes.

Pricing

• Tour Admission: Free

• Group/School Tours: Free

Nearby

• Tracy Outlets

• West Valley Mall

• Livermore wine region

• San Joaquin County nature areas

FAQs

Do I need a reservation?

Yes. All tours must be booked online in advance — no walk-ins.

Are kids allowed?

Children 6 years and older may join but must be accompanied by an adult.

Will I see robots?

Yes — OAK4 is heavily robotics-enabled, and visitors see automated pods moving throughout the tour.

Can I take photos inside?

No. Photography and video recording are not allowed anywhere inside the facility.

How physically demanding is the tour?

Expect a moderate amount of walking and standing.